Mexico Auto Insurance Claims

Mexico Auto Insurance Claims

Road Side Assistance

If you require roadside assistance in Mexico, please call the appropriate toll free number below. 

Mexico Accident Claims - Mexico Auto Theft Claims - Mexico Legal Assistance

Report claims directly to the Mexico Auto Insurance company.
  • Do not call TioCorp Insurance to file your claim or to report an accident. We cannot file a report on your behalf.

In the event of an accident or theft in Mexico, you must file the claim while you are still in Mexico. You will be assigned a claim file number, and a local, available adjuster will be dispatched to you. If you have an existing claim (that has been filed and is being worked on) and you need help or information about its progress, TioCorp can help to act as a liaison between you and the Mexico Auto Insurance company to get things back on track.

  1. These numbers must be dialed from a Mexican cellular or land line only.
  2. You must file a claim while you are still in Mexico.
  3. If you do not speak Spanish, you must request an English-speaking adjuster when you call in to report an accident or a claim (theft, for example) on your Mexico Auto Insurance policy. Otherwise, you will likely be provided with an adjuster who only speaks Spanish. It is the adjuster who will visit the accident site and assess damages and perhaps determine who is at fault from the Mexico Auto Insurance point of view.
  4. If you are arrested as the result of an accident, and if you have Legal Protection Coverage, the Mexico Auto Insurance company will assign a lawyer to assist in your release.

QUALITAS 01-800-004-9600

ANA 01-800-911-2627 (or 01-800-091-2912)

ZURICH 01-800-282-0787

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